Reference

How pbl88 Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, deposit via bKash, Nagad or Rocket, and use our platform — and how we keep that data safe.

Account data protectionbKash, Nagad, Rocket payment data handled securelyYour right to access and delete your dataNo data sold to third partiesBangladesh-local context

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DATA HANDLING PRACTICES

Four Ways We Protect Your Account Data

Data protection is not a single switch — it is a set of specific practices we apply across account creation, payment processing, session management and data retention. Each point below reflects something we actually do in the platform, not a general claim.

Encrypted Payment Records

Every bKash, Nagad and Rocket transaction reference stored on our system is encrypted at rest. We match transaction IDs to your account without storing wallet credentials.

Session Continuity Without Over-Collection

We use session tokens rather than persistent device tracking to keep you logged in across mobile and desktop. Tokens expire automatically when your session ends.

Retention Policy and Account Closure

When you close your account, we delete personal profile data within the period required by financial record-keeping rules. We do not retain data beyond that window.

No Third-Party Data Sales

We share data with payment processors like bKash, Nagad and Rocket only to complete your transactions. We do not sell, rent or trade your personal information to any outside party.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Got a question about your data, a correction request, or want to know exactly what we hold on your account? Our support team handles privacy requests separately from general account queries so your request gets to the right person without delay. Reach out through any of the channels below and state clearly that your message is a privacy or data request.

What We Collect and Why We Collect It

pbl88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, phone number and the payment method you use — whether that is bKash, Nagad or Rocket. Each transaction reference linked to your wallet is logged so we can verify deposits and process withdrawals accurately. We

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also collect device identifiers and browser session data to maintain your login state across mobile and desktop without forcing you to re-authenticate every visit. IP address data helps us apply regional eligibility checks, since access depends on local law and the eligible regions we serve in
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Bangladesh. We do not collect your bKash PIN, Nagad mPIN or Rocket password at any point — those stay entirely within your wallet app. Usage data — which sections of the platform you open, how long sessions run — is collected in aggregate to improve the
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mobile experience. We retain personal data only as long as your account is active or as required for financial record-keeping obligations. You can request a copy of everything we hold, ask us to correct inaccuracies or close your account through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data and Rights

These are the questions we actually receive about privacy, data access and account information. Each answer reflects how our system works today, not a generic policy statement.

We collect your name, phone number, email and the payment method you register — bKash, Nagad or Rocket. Device and session data is collected to maintain your login state across devices.

No. We never store your bKash PIN, Nagad mPIN or Rocket password. Those credentials stay inside your wallet app. We only receive the transaction reference number to confirm a deposit or withdrawal.

Submit a data access request through live chat, email support or the account Help form. State your registered phone number and the request type. We will respond within the timeframe required by applicable rules.

Yes. Close your account and request data deletion via our support channel. We remove personal profile data after the mandatory financial record-keeping period has passed, as required by applicable rules.

We share transaction data only with the payment processors you use — bKash, Nagad or Rocket — to complete your deposit or withdrawal. No personal data is sold or passed to advertisers or data brokers.

This policy applies to all registered accounts. Access to the platform and the applicability of specific rights depends on your local law and eligible regions in Bangladesh. Check local regulations before registering.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoPbl88 Glossary AccountRegister

How pbl88 Handles Your Personal Information

Four Ways We Protect Your Account Data

Encrypted Payment Records

Session Continuity Without Over-Collection

Retention Policy and Account Closure

No Third-Party Data Sales

Reach Us About Your Privacy Rights

Common Questions About Your Data and Rights

01 What personal data does pbl88 collect when I open an account?

02 Does pbl88 store my bKash or Nagad PIN?

03 How can I request a copy of the data pbl88 holds on me?

04 Can I ask pbl88 to delete my personal data?

05 Who does pbl88 share my data with?

06 Does the Privacy Policy apply to me if I am in Bangladesh?

Privacy Policy

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